Meet the Team

Will Orr-Ewing, Founder and Director

Will attended Harrow School before undertaking a degree in History at Oriel College, Oxford. After graduating he was a History teacher at Fulham Prep School. He has been tutoring since 2005, and set up Keystone Tutors in 2007. He leads the company alongside Josh.

Outside Keystone, Will has been a governor of two free schools and is an active participant in UK education debates, appearing on Newsnight, The Today Programme and at the Wellington Festival of Education. He has advocated for the professionalization of tutoring in leading UK newspapers, and has spoken on education at firms such as Credit Suisse and Freshfields. He has been a board member of The Tutors' Association and is currently on the Board of the Harrow Association. Will also co-founded the SEN website dysTalk.

He writes occasionally at www.willorrewing.com and on the Keystone blog.

Josh Pull, Director

Josh attended Eton College before undertaking a degree in History at Oriel College, Oxford. After graduating Josh spent two years working as an investment banker with Lazard.

He left in 2008 to join Will in running Keystone Tutors. Josh is responsible for all the financial elements of Keystone as well as co-ordinating the development of the operational systems that support the smooth running of the company. He also heads up our online tutoring provision and oversees the production and development of Keystone's proprietary materials, which are used by Keystone's team of professional tutors.

Alice Chitty, Head of Client Management

Alice joined the Keystone team in June 2017 as a Client Manager, having previously worked at Knight Frank in the Country House Department and The Prince’s Trust in the fundraising team.

Alice went to Sherborne School for Girls before heading up to Edinburgh University, where she graduated with a degree in Divinity.

Having spent time working at a prep school in Dorset, and with the benefit of teachers in her family, Alice has amassed a strong knowledge of the UK school system and understands the importance of ensuring children get the best possible start in life through education. Alice now heads up the client management team and alongside this, runs Keystone's Pro Bono offering.

Celia Woodhouse, Senior Client Manager

Celia joined the Keystone team in June 2017, after working in advertising as a Business Development Manager for Wowcher and Clear Channel. Her experience at these companies taught her the value of taking a consultative and personalised approach to her clients.

Celia was educated at Tudor Hall School before going on to study Communications at Leeds University. Celia has built a thorough understanding of the UK independent education system, further enhanced by working at Beeston Hall school for a short time. In her role as Client Manager, Celia manages the placement of tutors and aims to ensure that each child is paired with the right tutor.

Daisy Beor-Roberts, Education Administrator

Daisy joined the Keystone Team in February 2021 as the Education Administrator. She attended Tudor Hall School before going to Oxford Brookes University to study Real Estate Management. Prior to joining Keystone she worked as a property manager.

Daisy decided to join the world of education in order to help young people benefit from the stability of a good education and consequently reach their potential. As the Education Administrator, she assists with the management and recruitment of our tutors as well as coordination of our group courses. She also provides support to the consultancy team and helps look after our homeschooling clients

Ed Richardson, Director of Education

Ed read Zoology at St. Andrews University before completing a Secondary Science PGCE at Oxford University. He has since undertaken a Masters in Teaching and Learning at Oxford too. Prior to joining Keystone, he taught all three sciences to GCSE as well as A Level Biology at an outstanding state comprehensive academy in Oxfordshire.

As our Director of Education, Ed is primarily responsible for leading our client management team, the tutor recruitment process and generally overseeing our employed tutors' professional development. Ed also advises our families on a wide range of educational issues; he has particular experience with schools and university advice as well as home-schooling.

More broadly, Ed firmly believes that providing tutors with the appropriate levels of training better equips them to support the individual needs of their students. He recognises the value of educational literature and spends time researching current publications, in particular the nature of personalised learning and its benefit to students of all abilities. Outside of Keystone Ed is a Trustee for the Temple Grove Schools Trust and speaks for The Parent Company at a range of different companies on ‘The Importance of Parents in a Child’s Attainment’ and ‘The British Education System’.

Harriet Brook, Head of Consultancy

Harriet attended St. Edward’s, Oxford before undertaking a degree in History of Art and Architecture at the University of Edinburgh.

After graduating Harriet spent a year working in Shanghai, where she taught English at the pioneering international school, YK Pao. Harriet returned from China in 2010 and started working at MPW London (a leading Sixth Form Colleges), where she was Director of Studies and Easter Revision Course Director. Harriet worked at MPW for 7 years, during which time she built up extensive knowledge of the UK education system and university application process, helping hundreds of students through their A levels and university applications. In her final position at MPW, Harriet was International Director of Studies, travelling around China to advise international families on their UK school and university options.

Harriet joined Keystone Tutors in 2018 to head up the Keystone office in Singapore. After 16 months in the Singapore office she returned to the UK to take on the position of Education Consultant in Keystone’s London office. She is now Keystone’s Head of Consultancy, providing families with advice surrounding UK school and university selection, and a reliable, objective outlook covering the whole scope of the contemporary educational experience.

Imogen Drummond Smith, Tutor Manager

Imogen joined the Keystone team in 2015 after graduating from Exeter University with a degree in French. Prior to this she completed her A Levels at Downside school where she was one of the first girls to join the school after it became co-educational.

Having been Keystone's Office Manager and a Client Manager, she is now our Tutor Manager, helping recruit professional and self-employed tutors as well as finding the best tutor for each child.

Jackie Beetles, Head of Finance

Jackie joined the Keystone team in September 2018 as the Finance Manager.

Jackie knew from an early age that she wanted to work in finance. She attended Eastbrook Comprehensive and Sixth Form College studying Business and Accounting.

She has worked in different industries providing financial support from basic bookkeeping through to management reporting and cash flows. At Keystone she liaises with both clients and tutors in relation to invoicing and payments and oversees our bookkeeping and finance processes.

Milly Garnier, Client Manager

Milly joined the Keystone Team in 2020 as a Client Manager, having previously worked as Communications Manager for one of the UK’s oldest military charities.   

Milly went to Wycombe Abbey School before studying at Bristol University. Throughout her undergraduate studies, Milly tutored for both private clients and as part of Bristol University’s Schools Plus and Schools Outreach Programmes. Her experience as a tutor only strengthened her belief in the positive impact that one-to-one tuition can have on pupils' confidence levels and progress, and the importance of specifically tailored support throughout a student's education. 

Poppy Dundas, Homeschooling and Courses Manager

Poppy joined Keystone in January 2017 as the Office Manager before becoming one of our Client Managers. She is now Homeschooling and Courses Manager. 

Poppy attended St Mary’s School, Calne and then went on to study at Leeds University, graduating with a degree in History of Art in 2014. She previously worked as a teaching assistant at Thomas's Prep School in Fulham, helping her gain experience of the London education system.

Poppy heads up the homeschooling programmes at Keystone, looking after the students and co-coordinating timetables. She also runs our Revision Courses which take place throughout the year.

Sarah-Jane Law, Operations Manager

Sarah-Jane joined the Keystone team in October 2018 as the Office Manager. She previously worked as the Education Manager at Benjamin Franklin House and in the Outreach team at the Science Museum.

Sarah-Jane attended Avoch School followed by Fortrose Academy, both in the Black Isle. Before moving to London, Sarah-Jane first studied history and archaeology at Aberdeen University and then moved down to London to study Public History at Royal Holloway, University of London.

Suzie Bradshaw, Client Manager

Suzie was educated at St Mary's School, Calne, before going on to study History at Durham University. She began her career at a London-based Private Tuition agency, where she specialised in putting together tailored learning programmes for her clients. After two years in this role, Suzie took on the position of Careers and Higher Education advisor at Hurtwood House School. Working 1:1 with students was a rewarding experience for Suzie as she witnessed first-hand the beneficial impact that tailored support can have on a student's confidence and attainment. 

Suzie joined the Keystone team in July 2020 as a Client Manager and she is using her experience to make a positive difference to the lives of many more families in need of educational advice and support. 

Jenny McGowan, Director, Asia

Jenny read Zoology at the University of Leeds and subsequently worked as a qualified science teacher for several years after completing a PGCE. To further her understanding of how children learn Jenny undertook a Masters in Child Development at the University of Oxford which led her to stay at Oxford and study for a PhD in Education.

Jenny became a Professional Keystone tutor in 2014 and has worked closely with many Keystone tutors in her role as Head of Science. She has developed lasting relationships with many families and has built a strong understanding of the UK education system and how best to support students through tutoring.

Jenny moved to Hong Kong in 2018 to head up the Keystone office there. Outside of the office Jenny loves to travel and aims to visit several new countries each year.

Junhui Huang, Head of Operations (Singapore)

Jun attended the University of Warwick, completing a BSc in MORSE (Mathematics, Operational Research, Statistics & Economics) before undertaking her MSc in Business Analytics & Consulting at Warwick Business School. She worked in the UK at HSBC for 4 years, before making the switch to teaching by pursuing a PGCE at the University of Leicester, during which she taught Mathematics at secondary school level and also privately as a tutor. She has also taught basic Mandarin to adults.

In 2017, Jun moved back to Singapore to be closer to family, where she worked at the National Council of Social Service and subsequently joined the Keystone team in March 2019.

Felix Hamilton, Head of Operations, China

Felix attended Radley College before undertaking a degree in Chinese at the University of Edinburgh and Peking University. After graduating, Felix moved to Shanghai where he worked for six years primarily at the European Chamber of Commerce before relocating to Shenzhen.

Felix is a fluent Mandarin Chinese speaker and has been advising Chinese families on British education since 2015. Felix has successfully placed many children at some of the leading schools in the UK and has built up extensive knowledge of the British education system.

Felix now works in the Keystone Hong Kong office and frequently travels to mainland China. In his spare time, he enjoys playing golf and traveling to exotic destinations in South East Asia to scuba dive. 

Joyce Fay Lo, Senior Client Manager (Hong Kong)

Joyce was born and raised in Northern Ireland, UK, and upon completion of her GCSEs, she moved to Hong Kong where she studied IB at Li Po Chun United World College. She then returned to UK to undertake a degree in Psychology at University of Southampton. She worked in the education industry in Hong Kong after graduating, where her main roles were to liaise with local schools in Hong Kong (kindergartens, primary and secondary schools) and Native English Teachers. She gained a stronger understanding of the education system in Hong Kong and the needs of parents and students.

Joyce joined Keystone in September 2019 as a Client Manager in Hong Kong.